Privacy Policy

Torbeg Cottage is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

The rules on processing of personal data are set out in the General Data Protection Regulation (GDPR).

Definitions

Data– collectively all the information that you provide to Torbeg Cottage via the website or social media. This definition incorporates the definitions provided in the data protection Act 1998.

We or us– Torbeg Cottage

User or you– any third party who access the Website and is not providing services to Torbeg Cottage and accessing the Website in connection with the provision of such services.

Website– www torbegdrumbeg.co.uk

What information is collected?

For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.

This includes: your name, email address, address and phone number. Your IP address, which is collected automatically.

How do we collect information?

Information can be collected in the following ways:

  • If you contact us via our enquiry form.
  • If you make an online booking.
  • If you contact us by phone.
  • If you make an enquiry or booking in person.

Who collects the information?

The information is being collected by Torbeg Cottage.

How is your data used?

We have legal obligations to keep your personal data supplied safe.

When you contact us or make a booking, your data is only used for the corresponding purposes.

Your booking information is held securely on our third party, GDPR compliant booking system. The owners of the booking system have security in place to ensure data is kept safe at all times.

Some data will also be used for internal record keeping.

Payment transactions are carried out through independent third parties and governed by third party terms and conditions. We do not store or process credit card details. Torbeg Cottage uses Paypal for our online and telephone bookings.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.

Your consent

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: torbegcottage@gmail.com

How you can access and update your information

The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: torbegcottage@gmail.com. Alternatively, you can telephone 07957274387. We will promptly correct any information found to be incorrect.

Your rights

We will hold your information on our systems for a period that we deem to be commercially viable.

You have the right to have all your information deleted from our systems.

You have the right to ask for a copy of the information we hold about you.

You have the right to change any incorrect information we hold about you.

You have the right to ask us to stop processing information about you.

Should you wish to request this, please email torbegcottage@gmail.com

You have the right to be forgotten. Data will only be stored for as long as it is needed. Unnecessary data will be erased.

Breach notification

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours

Users under 18 years of age

Any user under 18 years of age must have their parents’/guardians’ consent to use our website. Users without this consent are not allowed to provide us with personal information.